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Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
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Occasionally responsible for providing a detailed technical design for enterprise solutions. Understands a broad spectrum of technology in order to provide part or all of a detailed technical design which meets customer requirements.
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Often leads small to medium technical projects. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions Architect as appropriate.
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Provides technical support and input on the application of technology to a defined business segment.
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Provides advice on solution and integration opportunities to defined segments.
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Provides technical leadership on specific integration activities that are part of an engagement.
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Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
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Communicates across client community, and is viewed as adding value. Demonstrates execution of strategy.
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Contributes to knowledge tools and communities, and ensures project learning's are documented and shared. Role models Focuses on single customer. Solves diverse and complex. May lead a project team.
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Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise. Has led small team in delivery of a specific deliverable.
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Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.
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Possesses advanced level of business, technical, or functional knowledge.
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Has ability to perform/drive resolution of problems on combinations and interactions of products.
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Ability to apply technology and consulting to solve a client business problem.
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Able to communicate and present complex issues with assurance and confidence.
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Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
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Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
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Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form.
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Ability to write relevant components of a proposal document (e.g. answer specific RFP questions).
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Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
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Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
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Able to advise the engagement owner about the risks associated with this work package.
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Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.